Hi! We hope you handle your jewels with care but we understand if something breaks. No worries. We can most likely fix it. Common repairs include chain, stones/glass, jump rings, and ear posts. We will repair or replace these for free. Is your piece heavily loved and tarnished or the plating is rubbing off? No problem. We can polish or re-plate for a small fee.

Step 1: Fill out this form. We will get back to you within 4 business days.

Step 2: Once we approve your repair, you can go ahead and ship your jewelry to us. Please pack it in a box so it won’t get crushed in transit. If it’s a high value piece we recommend sending it UPS or Fedex with insurance. We are not responsible for items lost in transit. If you’re local to Chicago and prefer to drop-off, let us know.

SHIP TO:

LINDSAY LEWIS

2712 W. NORTH AVE, STOREFRONT

CHICAGO, IL

60647

Step 3: Hang tight! Most repairs can be done quickly but if your piece is getting plated it can take four weeks, as we have to send it out.

Small print: Re-plating is usually around $20. Re-polishing a piece is $10. Sometimes, if it’s an older discontinued style, we may not be able to repair it.