HOW LONG WILL IT TAKE FOR MY ITEMS TO ARRIVE?
Since many pieces are made to order they can take up to 10 business days to be shipped out. In most cases they will ship out within a few business days. If you have a specific deadline we may be able to speed up processing. Please contact email@example.com
ARE MY ITEMS RETURNABLE?
At this time we offer exchanges within 30 days of purchase. Items must be unworn. Customer is responsible for return shipping cost, carefully wrapping up jewelry and must get tracking. Lindsay Lewis Jewelry is not responsible for lost/stolen packages. Please Email firstname.lastname@example.org with reason for return/exchange.
HOW DO I PREVENT BRASS RINGS FROM TURNING MY FINGER GREEN?
Some people have reactions with brass that may turn their skin slightly green-- other people may have no reaction at all. This has to with the oils and lotions on your skin, humidity, and other environmental factors. To help prevent the reaction you should avoid wearing brass in the shower, while working out, and washing hands. If you are wearing the ring out on a humid day it helps to paint the inside of the ring with a clear nail polish to create a barrier between the metal and skin.
HOW DO I KEEP MY BRASS JEWELRY FROM TARNISHING?
You can use a jewelry polishing cloth on all LL pieces to return the original luster of the metal. We use these ! Store jewelry in an airtight container like ziplock bag or jewelry box and do not leave out in humid areas like the bathroom.
I HAVE A NICKEL ALLERGY, IS THIS JEWELRY SAFE?
All Lindsay Lewis pieces are nickel-free.
DO YOU DO REPAIRS?
Because jewelry is delicate in nature we will repair any Lindsay Lewis piece due to normal wear and tear. All reasonable repairs are free. Customer can drop off at the studio in West Town, Chicago or be responsible for shipping. Please Email email@example.com
DO YOU DO CUSTOM PROJECTS?
Yes. Custom pieces are available in Sterling Silver, Gold Plate, and solid Gold and start at $200. LL also does custom engagement rings. Contact Lindsay@Lindsay-Lewis.com